211 is a free, comprehensive information and referral system...
A one-stop source of information for people in need of assistance. When you reach out to 211, they’ll assess your situation and then utilize an extensive, up-to-date database to find the best resource(s) to meet your needs. They act as a single point of contact for thousands of health and human service programs, community services, disaster services and governmental programs.
211 is AIRS Accredited
The holder of this digital badge has been accredited by the Alliance of Information and Referral Systems (AIRS at www.airs.org). AIRS Accreditation is for programs operating within the community/social service/health sectors that have proven their ability to meet the international AIRS Standards and Quality Indicators for Professional Information and Referral (www.airs.org/standards).
For example, 211 can offer referrals to these types of services:
Basic Human Needs:
Health Insurance Programs
Medicaid and Medicare
Maternal health care
Medical information lines
Support for Children, Youth & Families:
Family resource centers
Summer camps and Recreation programs
Summer meal programs
Support for Older Americans & Persons with Disabilities:
Adult day care
Aging and Disability resource centers
Home health care
This is just a small portion of services that are available in the 211 database. Utilizing a comprehensive computerized database of more than 13,000 nonprofit and public programs and services, trained Community Resource Specialists give personalized attention to each caller.
211 can assist people in 150+ languages through the use of our Language Line translation services. Services are also accessible for people with disabilities.