The 211 database consists of non-profit, community services, and governmental agencies that provide health and human service programs to residents of Iowa and Nebraska. If you are an agency interested in listing or updating information in the database, please see the below information.
Update Existing Agency
Annual updates are emailed to each agency listed in the 211 database to be reviewed and updated. 211 encourages agencies to contact them throughout the year with updated information so accurate information can be provided to the public.
Add New Agency
Our 211 database consists of non-profit, community services, and governmental agencies that provide health and human service programs to residents of Iowa and Nebraska.
Agencies can apply for their programs to be listed in this database, but first they must meet the requirements and criteria of the Inclusion/Exclusion Policy. Each application request form that is submitted is reviewed for compliance with requirements and inclusion criteria.
Agencies who join the database, must keep 211 informed of service changes (e.g. services provided, contact information, intake procedures, and eligibility requirements(s). An annual request for information review and update will be sent to each agency’s administrative contact.
How To Complete An Application For Your Agency
A note of explanation regarding how we store information:
Agency records contain information about your overall organization.
Site records are the actual locations where you deliver your services (complete a site form for each of your locations).
Program records are about the services you deliver (complete a program form for each service provided by your Agency).
Inclusion / Exclusion Policy
Resource staff will review new Agency requests to ensure they meet these criteria.